Knowledgebase

There are as many reasons why we can't make touch-up paint available as there are many colors. One reason is that we try to be environmentally cons...

Your bike's serial number is either located on the bottom of the frame, in between the two crank arms or below the stem on the front of the bike. ...

Here is what you need to do in the unfortunate event your bike is stolen: Call the police and report it! Provide them with as much information as po...

A factory direct bike requires assembly once it is removed from the box. But did you know it needs a tune up also? Here is why:

Vilano Electric Bikes motors are "governed" to achieve only 20MPH or under. Please understand there are federal regulations in place that are ...

Here is assembly information for the Diverse and Blackjack. We are adding more videos to the list below, and when we do we will update this information. The...