Warranty Resources
There are many reasons to register your bike on the Vilano Bikes website. Registering your bike activates the warranty. It also keeps a record of your bike&...
Wed, 2 Mar, 2016 at 1:06 PM
First, if you have not already, please register the bike or SUP board. Then, click HERE to fill out the online warranty claim form. To expedite the process...
Fri, 1 Apr, 2022 at 8:07 AM
Do you need to contact us directly? Do you need replacements parts? We are open 9 am to 5 pm EST Monday through Friday. Please reach out to us at (855) 438-...
Mon, 22 Oct, 2018 at 4:26 PM
Have a product out of warranty and need a part? Fill out the simple form found in the link below to request the part. We'll do everything we can to get ...
Fri, 15 May, 2020 at 2:01 PM