Amazon offers bike assembly as part of their Amazon Home Services program. This is a service purchased directly through Amazon. 

Here is some helpful information about the bike assembly: 

  • Service provided by a local pro
  • Assembly of 1 customer-supplied bike
  • Guidance on basic tuning and maintenance
  • Safety ride to ensure function and performance
  • Please allow an assembly window of 2 hours

Your pro will contact you within 1 business day to confirm your appointment. Please check your orders for your scheduled appointment. 

Amazon does offer the option to reschedule, refund and cancel this service. Simply visit your Amazon orders to check available times. 

For more information, please visit the bike assembly page here: 

If you decide to use this service, we recommend that you keep your mechanic's contact information and request a certified bike mechanic for assembly. Please remember that Vilano Warranty does not cover improper assembly, failure to receive follow-up maintenance or lack of technical skill by the user. 

If you have any additional questions about this service, you can reach Amazon directly by logging into your account and locate the Contact Us icon. Here is a link to the page: