1. Pull up order in Original SellerCloud. https://ak.cwa.sellercloud.com/ 


2. Enter RMA, if RMA exists already you will see the RMA# link at the top of the order in the middle just below the SellerCloud order number. If it does not exist, scroll down to the add notes section and you will see a "Create/Manage RMA" button. See screenshots below for both:


RMA exists:

If RMA doesn't exist:

3. Receive product. Simply click the checkbox next to the product being received, select "Receive Return" from the actions bar and hit "Go"


On the next screen enter the quantity that came back, and hit Save. You are done.